the mercure had a great location, super close to transport options when our car rental fell through. the staff were lovely, making our last-minute stay feel welcoming. the room was very clean and modern, which I really appreciated. it was perfect for us being in the city for the hyde park festival. thanks for looking after us!

the standard twin room is on the small side.

Take advantage of the complimentary smartphone for navigation. it's incredibly helpful for finding local attractions efficiently.

The hotel is ideally located just minutes from Paddington Station, ensuring convenience for travel. The staff, especially Lara and Regis, were genuinely friendly and helpful, making the experience enjoyable. the room felt a bit small and there were minor service delays at breakfast that could use improvement.

Excellent location and comfortable stay

I had a lovely time staying here! The location is fantastic, just a short stroll to Hyde Park and Paddington Station, making it easy to explore London. The room was cozy and well-appointed, and I particularly enjoyed the complimentary drinks in the mini-bar and the fast room service. One downside was the bathroom, which could be a bit chilly at times.

i had such a wonderful stay at the mercure! it exceeded my expectations, especially with the complimentary breakfast and friendly staff. the location near hyde park was perfect and the room was cozy and clean, making it an incredibly comfortable experience.

elevator was slow at times

an unforgettable experience with caring staff and a complimentary smartphone!

Excellent staff, great location. Quiet nights.

The Mercure provided an excellent experience for my business stay. The location is ideal, just a short walk to Paddington Station and Hyde Park. The staff were attentive and went out of their way to assist with any needs, ensuring a stress-free stay. The room was well-appointed, modern and clean, allowing for a peaceful night's sleep. A complimentary beverage service was a nice touch after a long day of meetings.

The breakfast options could be expanded.

This place suits me perfectly. The complimentary wi-fi, 24-hour reception, and comfortable bed. On my first visit, the staff accommodated my late check-out, which I appreciated. I always come back for city trips.

Just a well-suited match for a flash stay in London with good value for price. The staff were super kind, especially Oltita and Alberto, making me feel welcome. Consider checking in during less busy times for a quieter experience.

I loved the complimentary smartphone to navigate the city and the cozy decor. Perfect location to explore nearby attractions, and I appreciated the clean and comfortable room!

Felt very well taken care of, no complaint.

great stay with spacious accommodations

The room was spacious with tall ceilings, making it feel inviting. The air conditioning functioned silently, ensuring a comfortable environment throughout my stay.

The city view could have been clearer.

I loved the hotel's charming decor, featuring Victorian-era touches with modern comforts, making it both inviting and accessible for seniors. The location was perfect, just a short walk to transport and lovely restaurants.

Room size could be more spacious for comfort.

Can't recommend highly enough for a quick break

Cozy room, attentive staff, with a perfect location just a 5-minute walk from the tube and plenty of nearby cafes to explore.

Nothing to complain about at all.

The charming decor with Victorian-era touches made my stay delightful that's both cozy and accessible for us seniors. The inviting seating in the common areas felt like a warm embrace.

More seating options in common areas would help.

Friendly staff, loved the champagne surprise! Rooms are small but stylish.